About Us Thank You For Choosing Sewell Cadillac of Dallas

Building relationships, not selling cars and trucks, is our priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 20 dealerships in Dallas, Fort Worth, Grapevine, Houston, Plano, and San Antonio.

Phone Numbers:Sales Hours:
  • Mon - Fri8:00 AM - 8:00 PM
  • Sat8:00 AM - 6:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 7:00 PM
  • Sat7:30 AM - 5:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 7:00 PM
  • Sat7:30 AM - 5:00 PM
  • SunClosed

Company Profile

At a Glance

Established: 1911
Number of Stores: 20
Number of Franchises: 21
Annual Vehicle Sales: 50,000+
Number of Associates: 3,500+

Cities

Austin, TX
Dallas, TX
Fort Worth, TX
Grapevine, TX
Houston, TX
McKinney, TX
Plano, TX
San Antonio, TX
Sugar Land, TX

Brands

Audi
BMW
Buick
Cadillac
GMC
INEOS Grenadier
INFINITI
Land Rover
Lexus
Mercedes-Benz
MINI
Subaru

Mission & Values

Mission

We will provide the best vehicle sales and service experience for our customers. We will do this in a way that will foster the continuous improvement of our people and our company. We will be a top-performing, thoroughly professional, and genuinely caring organization in all that we do.

Values

  • We will be at the top when measured against appropriate business standards of performance in every function, in every department, in every dealership.
  • We will pursue quality and profitability with the aim to stay in business and provide jobs for our people.
  • The development of our people is essential to our growth and future success. We will provide training and education to encourage the long-term employment and professional advancement of all our associates.
  • We will strive for constant improvement and innovation in all that we do.
  • We will earn and re-earn the goodwill, trust and confidence of our customers and colleagues every day.
  • The highest ethical standards will guide everything we do.
  • Our suppliers are important to our success. We will establish long-term relationships with suppliers whose values and quality are consistent with ours.

HISTORY

1911


1911

Sewell begins life as a car dealership. And general store. And movie theater. And livery stable (Nobody is sure yet whether cars will catch on).

1929


1929

The Great Depression hits. The three banks in which Carl Sewell Sr. has cautiously placed his money all close on the same day. Rather than give up, he heads to the tiny town of Crane in the newly discovered West Texas oilfields. The move pays off - he starts a successful car business and meets his future wife, Louise.

1941


1941

Despite the nation's hard times, the Sewell business thrives in West Texas, thanks to Carl Sr.'s philosophy of service. But Dallas is calling and Carl and Louise decide to bring the Sewell way of serving customers back to the area where it all started.

1957


1957

Through the 40's and 50's, Sewell builds a loyal following with its existing dealerships. Then the Sewell Village Cadillac sign is installed at Mockingbird Lane and Preston Road. The dealership that defines service and the Marque that defines luxury are together at last.

1972


1972

On May 5, Carl Sewell Sr. dies - but not before selling a Cadillac earlier that day. His legacy of leadership passes to his cousin, John, and his son, Carl Sewell Jr. Carl Sr.'s principles of service live on. Customers become repeat customers. They send their friends. Soon, Sewell Village Cadillac is outgrowing its home.

1980


1980

Sewell is on the move, opening a Cadillac dealership in San Antonio and, in Dallas, heading for bigger quarters: 8.6 acres on Lemmon Avenue, across from Love Field. Sewell's unique brand of obsessive service remains consistent throughout. Customers love it.

1990


1990

Carl Sewell shares his service secrets and creates an international bestseller, Customers for Life. Carl's book sells over 1 Million copies and is still in print (and as an e-book) today.

2004


2004

The Sewell service philosophy expands to Grapevine, Texas, with the opening of Sewell Cadillac of Grapevine near DFW International Airport.

2011


2011

Sewell celebrates 100 years in business by unveiling its latest Cadillac dealership in West Houston.

2016


2016

An era of unprecedented growth begins with the opening of the first of four new stores. Sewell opens a second Houston-area Audi dealership southwest of Houston in Sugar Land and the first Sewell Mercedes-Benz dealership in the energy corridor in West Houston.

2017


2017

Sewell opens two new stores in Dallas-Fort Worth. The first Sewell BMW dealership opens in the growing community of Grapevine just west of DFW airport, and a new Audi dealership opens in McKinney by year's end.

2020


2020

In July of 2020, Sewell expands into Austin and acquires Land Rover North Austin. Located at Highway 45 and Parmer Lane, the dealership had been newly constructed in February the same year.

2021


2021

In October 2021, Sewell brings their legacy of outstanding service to even more Dallas-Fort Worth area BMW owners through the acquisition of Classic BMW. With the acquisition, Sewell returns to Plano and serves MINI customers once again at MINI of Plano. Sewell BMW MINI of Plano is set on 24 acres at Dallas North Tollway and Spring Creek Parkway.

2023


2023

Sewell was honored to be selected by INEOS Grenadier as one of only 19 charter dealerships in the United States. In September 2023, Sewell began construction on a world-class INEOS Grenadier dealership in Plano.

2024


2024

In November 2024, Sewell opened their second INEOS Grenadier location in San Antonio, Texas. The store is a 4,100 square foot facility on a property that is heavily tree-laden, which will give the dealership a park-like atmosphere.

Our Facilites

Our Facilities

We build exceptionally nice facilities because we judge ourselves not against other car dealerships but against all the other fine retail and service organizations that serve our customers. It is important to us that you enjoy your experience and feel the respect and appreciation you deserve. In addition, we place a premium on providing an efficient and comfortable workplace for the associates who are the lifeblood of our service.

ASSOCIATES & CAREERS

As Sewell grows, we look for leaders. The formula is pretty simple. When we do a good job with our customers and associates, we grow. When we grow, there is more opportunity for advancement. That is how we have been building our business for over 100 years. We hire the best and the brightest, so it only makes sense that we would listen to what they have to say and learn from what they do. We invite you to learn more about opportunities at Sewell.

ASSOCIATES & CAREERS

As Sewell grows, we look for leaders. The formula is pretty simple. When we do a good job with our customers and associates, we grow. When we grow, there is more opportunity for advancement. That is how we have been building our business for over 100 years. We hire the best and the brightest, so it only makes sense that we would listen to what they have to say and learn from what they do. We invite you to learn more about opportunities at Sewell.

Our Facility

Our Facilities

We build exceptionally nice facilities because we judge ourselves not against other car dealerships but against all the other fine retail and service organizations that serve our customers. It is important to us that you enjoy your experience and feel the respect and appreciation you deserve. In addition, we place a premium on providing an efficient and comfortable workplace for the associates who are the lifeblood of our service.

Customers for Life

We’re Happy to Share Our Service Secrets

Carl Sewell Sr. may have written the book on service, figuratively speaking, back in the early 1900s, but it took his son, Carl Sewell, decades later, to write the book on service literally. He did it in response to the untold hundreds of visitors, callers, and correspondents who asked how a car dealership, of all things, could be one of the most effective service companies in the world. The principles work in any industry – a fact that made Customers for Life an international bestseller. It has been translated into 19 languages and has sold over 1 million copies. Want to read it for yourself?

Carl Sewell Book

Get Directions

7310 Lemmon Ave, Dallas, TX, 75209
Sewell Cadillac of Dallas 32.8454, -96.8346.